A truly amazing service, Joe Spence guided me every step of the way and kept me informed as to how everything was progressing while I was waiting for my new car. If ever I had any queries I know I just need to get in touch with Joe.

Very happy with the service. Everything ran smoothly.

I was completely unsatisfied in the amount of time it took for Ford to fulfil this order. 13 months is too long.The dealership were in regular contact with me in order to keep me informed, but I did think that this was not good!

The 8 month delay from ordering to delivery was frustrating but Joe Spence was really helpful once he was assigned to my order.

The young lady I spoke to was very professional and very, very helpful.

I dealt with Jordan at Lookers york Rd leeds the Motability specialist had no problems with him it’s Motability themselves I have serious issues with. Which will be dealt with in due course

It took nearly 1 year for the car to arrive but the service from the sales person can not be faulted

I have been dealing with Leo Fernandes for many years, he is knowledgeable, helpful and gives a friendly personal service. I would highly recommend him as the contact when considering any new car purchases.

The lead time on the car was ridiculous had I have know I would have had to wait 10 months. I would have gone else were. Ford should have been better at giving realistic time scales to the dealership.

We were very well looked after from the minute we walked in to dealership, to when we walked out with our new car.From the receptionist to the dealer and everyone else involved, the customer service was outstanding.I would like to make a certain comment about Joe Spencer. He was the friendliest, most helpful person we have met in a very long time. Nothing was too big of a job for him even down to helping me with my phone when I was unable to so something.It would be a pleasure to recommend this ford garage to anyone.