Very good service but only issue was a days delay due to inability to provide courtesy vehicle on requisite day as delay in receiving said courtesy car back from previous client .

see first boxbooked in with no hassle was kept informed on status of service

My experience was excellent from start to finish

Had to call the help desk as was not able to book mot and service at the date I wanted easily ( the system simply gave me the next day by default)

Easy to useExcellent staff and service

Didn’t make sale

Because we wanted to take the car on the same day of seeing it the purchase went very smoothly.

Good communication with Eros who kept me informed on the vehicle & sent me a video at the earliest opportunity, even tho it wasn’t the right vehicle for me I’d definitely contact the dealership again if I see a vehicle I’m interested in.

Leo is so polite and friendly and caring towards my needs as a customer. He was very understanding to financial changes in the world today and was able to make a deal happen to enable me to get a fantastic car

Reassuring to have a Ford dealer look at the car and I like the thoroughness of the health check. All staff I met were very pleasant and the waiting area was comfy and well catered. However, for such a high price, I expected more of the complimentary extras - the wash and vac was not done very well and the boot was missed completely, therefore 4 stars instead of a possible 5. These things are a factor in choosing who does my service and MOT - next year I might go somewhere cheaper.