Lookers Ford Leeds Service Centre
4.9/5
4.9 /5
1,979 Verified Reviews
227 York Rd, Leeds, Leeds, LS9 7RY, GB
0113 200 9500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,979 Verified Reviews
5.0/5
5.0 /5
Only let down was the member of staff required was busy and we had to wait to book in an appointment which was not a real problem but could this be addressed? Maybe someone could help book appointments into his busy schedule? Just a thought. Everything else from the first appointment to receiving the vehicle was dealt with professionally and we talked about everything which was relevant to our needs and provided the product accordingly. Finishing off advising can contact them at any time after the receipt of the vehicle if any problems or questions arise which was very thoughtful.

5.0/5
5.0 /5
Easy to follow car booked in quickly MOT and service completed and car back by 2pm

Verified User
Apr 19, 2024
5.0/5
5.0 /5
Very friendly, very helpful and good at his job. And Even got a cup of tea.. !. Great service and good communication.

5.0/5
5.0 /5
Even though there was a problem with car shortly after purchase every effort was to made to rectify this and Sean the service manager has gone above and beyond to make amends

5.0/5
5.0 /5
Raj couldn’t have helped me anymore if he tried, he answered all my questions right away and made the whole process hassle and stress free for a first time buyer like myself.

5.0/5
5.0 /5
Handover was simple and efficient with no hiccups.

5.0/5
5.0 /5
The support, advice and service from your sales executive, Matt Hawley, was top-class throughout. Exceptional levels of customer service which went well beyond the extra mile to ensure a smooth handover. Well impressed. Thank you.

5.0/5
5.0 /5
Leo was amazing and very thorough

4.0/5
4.0 /5
I found it a bit annoying that I got phone calls, texts and messages several times before and after I booked the car in for a service and I felt this was unnecessary.

5.0/5
5.0 /5
Good customer service from the moment I booked in till I drove away after my service.