Booked well in advance to get the date and time needed. Could also choose o wait until service MOT complete Josh was excellent in looking after me and explaining my options. However, on entering the showroom (used for many years) I was ensure where to check in my car as the service desks had been removed.

Easy to useq Was kept informed daily with updates. Staff friendly and polite

Online booking unable to select date and time Online booking unable to select date and time

Raheem explained everything and showed features in the car.

Patryk was not a pushy or patronising , let me ask questions and answered all well. This was the sixth car sales place visited and the reason why there was not number severn was the way I was dealt with by Patryk.

Excellent service, very helpful and understanding what we was looking for. Never felt pushed into a sale

Great from start to finish.

After making an initial email enquiry I was contacted within half an hour and assisted with my enquiry regarding a new Ford Puma. Joe Spence, the sales exec at Lookers Ford Leeds I dealt with was friendly, helpful and provided me with all the information I required. Unfortunately on this occasion I went with a different vehicle at a different dealer but this was purely down to the larger vehicle size and I was very happy with the service I received from Joe at Lookers.

Check in Service was at times confusing and did not allow amendments to the work list easily. Service was completed on time, reception staff were helpful, polite and professional.

Straightforward process although still needed to advise yet again that name needs to be changed from Wootton to Spink Would have been 5* but for price.