On the cars VHS sheet the fitter said that my rear bushes were perished,Perished to means that they need replacing .This item was only ticked as Amber.After thinking about this at home after I picked up my car .I rang Lookers and an adviser I spoke to agreed that the wording does suggest a Red option on the VHS .So I booked the car in for the repairs to be made . My thoughts are with the fitter ,was he correct in saying perished or should it be perishing .Does a supervisor oversee and maybe check ,was an inexperienced fitter doing the work . These are things I need to think about when I send my vehicle back to Lookers.

Very pleased with service , disappointed you do not do an automatic courtesy car 🚗 . Very happy with the staff all friendly and helpful thank you 😀

All staff very pleasant

Very satisfied thank you .

due to car being motability maybe a little more help could of been given with getting the car to and from the garage and the use of a courtesy car would have been nice

Karl Clews was very helpful and patient and explained the car options clearly

Alan Plattern dealt with my recent upgrade. He was very helpful and made everything so easy. He explained everything in detail in a way which was understandable. He was very friendly and professional. He was always very prompt with email communication and ensured a smooth transaction despite some personal delays on my side! He is an asset to your team!

Nothing to add really, very satisfied.

We found all the staff to be friendly and helpful. Special thanks to Chloe.

My dealings were with Adam Price. He made this a very easy, hassle free experience. Thanks Adam.