Very good customer service. Gail very helpful.

The service book isn't in my car so it may have been left at the dealership. I will contact them to find out.Great service

Excellent customer service

Great communication. Lovely, polite and helpful staff. Overall, a stress-free experience.

Darren was extremely helpful and I felt I received a good service.

I was looking for a new focus st 3 with sunroof in bougless blue if possible

Went smooth

Anthony Campbell was really good, clear, honest and totally open; as well as being friendly and approachable- he understood what I wanted and quickly provided relevant details and helped.There was a day when I popped in to confirm that I'd buy the car which Anthony was off (I knew he was and he'd arranged for me to see Gary, and introduced me to him). When I walked into the dealership there was another salesman who was was quite dismissive, granted at the time he was looking at a mobile phone, and I waited for him to acknowledge me, understanding that he might be taking photos of a car in the showroom. After a long pause he looked at me, but it was as if me being there was a hassle for him. I asked to see Gary and he appeared to sigh. He then asked in quite a rude tone if I was there to view car, and I explained I'd spoken to Anthony and Gary was aware that I might be back in.He then went back to looking at the phone. At this point I said "Ah, don't bother" and went to leave. And I was going to walk out, in that moment I thought that I don't want to buy a car from somewhere that has that approach. At which he seemed to back track and insist that he'd get him.If it wasn't for a better experience prior to meeting this individual I would have gone elsewhere. And that's the message I'll pass- go and speak to Anthony, Gary is great to deal with, but if you get the arrogant rude salesman the just go elsewhere.

I have given 5* answer as I am very happy with the way I have been treated by your branch at middlesbrough... I ordered my car last year and just picked it up yesterday has there was a delay but your sales rep Karl Clews kept me in the loop of the ETA of my vehicle every step of the way... great communications 5* service 😀

Not bought a used vehicle in many years and the process was simple and straight forward