Lookers Ford Middlesbrough Service Centre
4.8/5
4.8 /5
1,356 Verified Reviews
South Bank Rd, Middlesbrough, Middlesbrough, TS3 8AX, GB
01642 240055
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,356 Verified Reviews
Verified User
Feb 7, 2022
5.0/5
5.0 /5
Was very impressed with Ross McSherry who sold me the car, he was very polite, very thorough and very efficient and was understanding of how I felt about handing over my old car of 10 years. I am extremely pleased with my new car and would recommend your garage highly. Thank you

5.0/5
5.0 /5
Excellent friendly customer service from beginning till end.

Verified User
Feb 7, 2022
5.0/5
5.0 /5
Will be glad when the pick up and return is back on. Other than that my experience was of a very high standard aa usual

5.0/5
5.0 /5
Overall very satisfied only 3 stars for communication as there was a warranty issue with van which meant that service ran into following day. No issue with that but the phone call I received to say that van wasn’t ready to pick never mentioned warranty issue only that van wasn’t ready. Also agreed price increased by £10 due to environmental fee for disposal of parts removed during service which wasn’t mentioned before service. This was removed from invoice as we hadn’t been informed. Other than that experience was highly satisfactory.

5.0/5
5.0 /5

5.0/5
5.0 /5
Dan was very patient but the figures were too far removed from budget for a personal lease car. We still did not get a cash price for the vehicle .

5.0/5
5.0 /5
Thank you to Marcus for his service

Verified User
Jan 28, 2022
5.0/5
5.0 /5
A special mention please for Gail (reception) very pleasant & all explained clearly. In a nutshell no problems at all.

5.0/5
5.0 /5

4.0/5
4.0 /5
No call to inform me that my car had been done and was ready for collection, I had taken the decision to go there close to the closing time or I would have had to make other arrangements to get home