After an initial enquiry I wasn’t happy but after talking to Julie Sidgway who helped us through the process and had follow up phone calls from her after collecting of the car could not be happier all thanks to Julie and the senior sales manager.

Reception Staff were extremely helpful and friendly.

delivery date for vehicle to long

Apparently, both rear tyres had deep cut marks on them, which precipitated an MOT fail. I had to buy two new tyres in order to pass. It would have been better for me if I could have been sent an email with photos of the damage to the tyres, so I could maybe understand how the damage had been caused, for instance was it just vandalism or poor driving by me.

Didn't try and sell me anything, didn't randomly change the trade in price, all things I appreciate when buying a car. Was quicker and easier than I ever expected it to be.

Thank you Sarah Pendlington great job as always

Excellent service from your representative.

Communication needs to be better . Wrongly advised when vehicle would be ready. Cost me almost £40 in taxi fares when car was ready just a 10 min walk from where I work.

Paul couldn't have been more helpful and knowledgeable, very satisfied with high standard of salesmanship

Dave was excellent as always and I have bought all my cars with his assistance, all the staff are polite and friendly, Dave in particular is extremely professional and knowledgable, always helps the transition between selling my car and choosing and the appropriate car for my needs, Ford team are lucky to have him represent their professional team. I wouldn’t hesitate to recommend them to anyone.