Lookers Ford Middlesbrough
4.9/5
4.9 /5
1,353 Verified Reviews
South Bank Rd, Middlesbrough, Middlesbrough, TS3 8AX, GB
01642 240055
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,353 Verified Reviews
5.0/5
5.0 /5
Everything was straight forward and was easy to make a booking From start to finish I had no complaints and everyone was friendly

5.0/5
5.0 /5
Quick and easy to use Really good service, helpful and polite staff

4.0/5
4.0 /5
It was easy to use. Fhe system works and the reminder kept me up to date. No hassle. I spoke with an assistant first after having my vehicle less than 24 hours and found a minor issue. They booked it in and sorted the issue out. Vehicle was cleaned and given back the sake day. Keep up the good work. Thank you

5.0/5
5.0 /5
Quick diagnosis of the problem and good advice from the technician (mechanic) going forward to prevent the issue i had with car

4.0/5
4.0 /5
See question 1 I dropped one star because I was a little disappointed that having booked my car in first thing at 9am, knowing that it was going to fail the MOT for a broken front suspension due to potholes (which I informed them about when handing over the keys), when I checked in at 1pm (4 hours later), nobody had even looked at it and there was now insufficient time to repair it and pass the test. I had to get a bus home which is an hour ride and return to collect car the following day by bus again. I understand the need to stagger vehicles coming to the garage, but why leave it so long before starting work, knowing that there was a big problem which would fail the MOT. If I had known about when the car would be started, I would have booked it in for 1pm and not walked around a town centre where many shops are closed, just to kill time. It was explained that they were busy but in all honesty, my car was on their list of things to do too. That said … the staff were their usual friendly self and I still wouldn’t think of going anywhere else

5.0/5
5.0 /5
Everyone in the new car sales were always very friendly, approachable and professional. The gentleman who helped me source my new car was Carl, who I would not hesitate to recommend to friends and family. He was a great guy and nothing seemed to be a bother.

5.0/5
5.0 /5
The service is always professional, so as a customer I'm very satisfied

5.0/5
5.0 /5
Great professional service

5.0/5
5.0 /5
Very professional and always kept up to date with progress.

5.0/5
5.0 /5
Spot on timing