Evereything was covered for me Very helpful always polite work first class.

Really easy booking vehicle in, information clear and precise for repairs - Sarah handled every thing informatively and pleasant as always !

Excellent service, very helpful .

Appointment ran on time. Really friend courteous staff

I booked the service online, but then contacted the Lookers customer service team to check that I didn't need to empty all of the contents of our motorhome for what I understood to be a simple recall job. Alex Dodds (Aftersales Team, Newcastle) was very helpful, confirming that I didn't need to empty the vehicle and arranging a 'customer awaiting' appointment. I booked a 'customer waiting' service for the safety recall on my Transit motorhome. The staff were helpful and informative. The work was estimated to need 1.5 hrs but was completed within that time. The technician was very careful with our vehicle, and carried out an inspection as part of the visit.

Very smooth process from start to finish.

Easy to access and easy to use Made to feel welcome

Battery fault was found quickly and replaced under warranty without any delays. First service was also carried out at the same time.

Easy to use. Staff friendly, efficient.

Ever thing went through smoothly and easily Staff very friendly and helpful