Lookers Ford Middlesbrough
4.9/5
4.9 /5
1,353 Verified Reviews
South Bank Rd, Middlesbrough, Middlesbrough, TS3 8AX, GB
01642 240055
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,353 Verified Reviews
Verified User
Mar 4, 2024
5.0/5
5.0 /5
happy with the sales man

5.0/5
5.0 /5
Paper work carried out swiftly. Alan linked my phone to the car (something I would have had trouble with!) showed me the features that differed from my last car and was very helpful in every way.

5.0/5
5.0 /5
Good and quick response to repairs

5.0/5
5.0 /5
Friendly staff, communication was very good, very pleasant site

5.0/5
5.0 /5
From start to finish was kept well informed of where the garage was with my car. Also the staff were extremely friendly

5.0/5
5.0 /5
Fast and helpful went above and beyond

5.0/5
5.0 /5
Professional but friendly handover. All paperwork explained and key features of car gone through in detail. Also invited to contact thrm if anything needs further explanation

5.0/5
5.0 /5
It was very easy to use Jay our salesman was very good and understood what we wanted

4.0/5
4.0 /5
Quickk and easy to use Mostly a good experience, however I appreciate my car was fairly dirty when it arrived and it was cleaned while there yet the attention to detail was poor and therefore raises the question of if the same applied to the more technical elements of the service, especially as I found the rear near side lights access panel had been removed and not refitted. I'm not a big fan of the new service desk area as it looks like a kitchen work area and I was kept waiting for what I thought was an excessive amount of time when I arrived to collect my vehicle even though they had been informed I was there. All the staff were friendly enough when interacting with them, especially Sarah who called me before the appointment and during to give me an update and discuss issues found.

5.0/5
5.0 /5
We were looked after by Karl who made the switch over as easy as he could I can't praise him enough.