Easy to check First class service from Chloe who had good organisation and understanding of the issue with my vehicle.

Easy to understand Good service all round

Excellent service

Gone above and beyond to get the buses back on the road.

fine I has a problem with my van that was not my fault and only has 6k on the clock but apparenly i would have to take it up with another department so more hassle for me. Chloe Heathcock understood the circumstances around the problem and went to her line manage and he authorised the payment and work to be done because in the first instance i was told i would have to pay and sort it out with the garage. It was only about £65 but it was the principle of the problem the part hadnt been put on the vehicle correctly in the first place sorry i can't remember the name of the part. So thank you.

The salesman was polite, friendly and helpful. Answered all my questions and wasn’t pushy at all.

Everything was explained very clearly to me and very efficiently Been with ford for a long time and always had a great service from them whatever the problem has been. Great communication and nothing has been a problem. Very efficient and would definitely recommend.

I waited for my car to be serviced and found the staff very helpful. I was offered tea and biscuits and kept up to date as my car was serviced. The waiting areas were very comfortable.

Peace of mind. From my initial call to arrange the purchase of a new car battery and installation, the agreed date and time for delivery of my car to the 'Car Hub'. I delivered my car as the agreed date and time and found the staff to be most helpful in confirming what will be undertaken on my car. As I was waiting on site, I found the waiting area clean, tidy, and most welcoming with complimentary coffee. On my mobile phone a video of my car's inspection being undertaken was made available a real peace of mind for me. On completion of the installation of the battery a detailed breakdown of the exact details was undertaken and total cost. Yes, I could have saved money by using a cheaper supplier. But I wanted peace of mind that the installation was undertaken by competent and trained Ford engineers. "The quality of service is remembered long after the price is forgotten".

Fairly straightforward to use and understand. I had book a ‘while you wait’ convenience service, which took about an hour and a half. During that time I was looked after very well from arrival through to collection.