Right from the first contact on the phone where I enquired about the car that was at the Ford Middlesbrough showroom it was a extremely helpful and friendly experience with Cheryl who told me everything I needed to know and booked me in with a member of the sales team at middlesbrough, thank you Cheryl for being so helpful, when I went to view the car at middlesbrough I was seen by Dimitrios and right from the start he was friendly and helpful going through everything I needed to know, when I decided to purchase the car and went through on the collection day he went through all the details with me and again helped me go through a few thing that I needed to do too, thank you lookers ford for the excellent service and I’ll definitely be getting in touch again to purchase my next ford from them, thank you everyone at lookers ford, great cup of tea too.

Friendly staff, helpful after sales

An excellent experience from start to finish, Paul Thurlwell went the extra mile to help me find the most appropriate deal, and put me at ease during the whole process.

David Horsley was excellent in his approach. There was no pressure or hard sell and he ensured the process went as planned on collection of vehicle.

I was so impressed with the service delivered by Carl, top class, so helpful and personable, I would not hesitate to purchase a car from him in the future.

Despite having a number to call nobody at the branch picked up

Disappointed Ford are discontinuing the Eco sport automatic. It’s extra height in the boot is idea for my work as a flower arranging tutor .The Puma is a lovely car but lower at the back

I really only had phone conversations, but the personnel were always knowledgeable and courteous.

Excellent service from Rob, he explained everything in detail, he was very polite and professional

Despite delays Lookers Ford were very accommodating and kept us informed of the new car order situation and were extremely fair with respect to any costs associated with the existing vehicle