We were greeted by Dave while looking around at Fiestas who was really helpful with information about the car, where best to test drive the car and agreeing the details of the deal when buying the car. The service was efficient but thorough (without being pushy) and very friendly. I can't remember the name of the manager we also spoke to but both were extremely friendly and helpful with all of the details and agreeing the best deal for the sale. I would definitely recommend Lookers (and this garage in particular) to friends and family and come back in the future next time I change my car (though I hope that isn't for quite a while yet as I'm very happy with my new car)

friendly & helpful team, nice coffee too!

Stepan was excellent and service overall was top draw. My only suggestion is that through know fault of Stepan (he was with other clients at the time) my wife and I were looking at an Audi A1 and had the keys in the ignition provided by Stepan (I had returned from day before will the intention of buying) to take a look while he finished with other clients. We were both in the car and looking at the sat Nav etc with engine on. One of Stepan colleagues abruptly opened the door, advised the car had been sold and then VERY rudely leaned in over me and turned the ignition off and took the keys out - as if I was going to drive off or similar! I've run a financial services company for many many years with over 2000 clients and in short the guy was rude in his actions. I didnt take his name BUT he cant be missed as he's the biggest salesman in there (very large guy) and it did leave a bad taste. Luckily for Lookers Stepan was fantastic and you will miss him. My daughter loves the car I must stress. I'm not one to complain but you did ask!

Great experience, Paul Thurlwell dealt with us in a very friendly and professional manner and kept us updated at all times

Paul was really friendly and helpful to me and I would highly recommend him to anyone who was looking for a car. He communicated to me right through the process via email or phone and I’m so pleased he helped me get the car I wanted. Thank you Paul

Dimitri was great from start to finish, not pushy and explained everything really clearly. Super quick to turn our car around too which we are so grateful for as we were without a car!

2007 was the last time I bought a car. The whole experience was superb. Personalised video showing me the car to the test drive was so helpful and informative. Special mention to Stepan, who was really helpful and not pushing me to buy. I am very pleased with my car so far. Thankyou to all the staff behind the scenes too, who sometimes get overlooked. The valet and treatments to the car were awesome. Thankyou to a top team.

Your sales representative Anthony Campbell done everything we asked him and more,I’m very happy with my new car and would definitely recommend lookers Middlesbrough to family and friends in the future

Staff always helpful polite and knowledgeable always use lookers

Excellent service despite the pandemic