The dealership were wonderful and made every effort at all times to explain everything, they were friendly, helpful,efficient and the communication was excellent. Very organised. A big thank you to Tyler and Rachel who went over and beyond to ensure everything went smoothly, love the new car, very happy and with that level of care from Lookers we will be back again, thank you very much!

I dealt with Dave in the Middlesbrough branch I couldn’t have asked for more from him. Was always available on calls or email made sure I was looked after! Highly recommend these guys!

Demetri was the salesman very pleased with the way he kept in touch all the way through the deal. Also dealt with Gary the business manager he was very helpful. Thanks

No everything went good

Good experience

I have no issue with Lookers and the team what so ever, however I think it’s shocking with the time I waited for the car to be built. What’s even more frustrating is the amount of times my build time slipped to the right. I think Ford should have offered some form of compensation for the amount of delays. I’m also disappointed with my previous Focus which I part ex’d the majority of time I had that car the sync 3 never worked and I was told it was waiting for an update.

Great young lady who provides all the information we require, just not a colour available in the vehicle we liked.

Dimitri was excellent throughout the process of buying my vehicle. Helpful, respectful and very accommodating. Outstanding sales respresentative.

We thought the whole process was made very easy. Excellent communication keeping us in the loop throughout.

Dave Horsely was lovely, really helpful and top sales guy. Excellent customer communication from him.