There was some confusion as the last I spoke to on the phone arranged a 1hr waiting appt for 1pm. I then received both a text and email stating the appointment was 11.30. I had to phone to clarify it was 1 pm. The appt then lasted longer than the hour stated and as I was tight on time I had to leave before my car was washed. Other than that the service from the staff was excellent and very friendly

Bring back vehicle pickup and delivery

Always excellent service 😊😊

Was welcomed and gail looked after me.

Luke ? - receptionist in service department was very professional in his dealings with me. He was very pleasant and helpful, telling me approximately how long I would have to wait for my vehicle and directed me to coffee machine and waiting area. He gave me the impression that nothing was too much trouble.

I was in for my MOT test and booked to wait while it was happening. The test was carried out at the booked and within the indicated timescale at the price advised at time of booking. Also cleaned inside and out - a bonus. Good to be free of COVID restrictions.

Lack of communication I didn’t receive a call to say my car was ready for collection so went at 5pm before closing no video or calls to say my car had failed MOT.

Gail provided excellent service throughout.

I had a loan car for the weekend which was disgustingly dirty inside, I was tempted to refuse it. I wouldn't take MY car in for a service in that state so don't expect to drive on someone's filth. didn't smell pleasant either

All very good