Aron was really pleasant, patient and informed. I didn't feel under any pressure to give a decision there and then and appreciated being given the time to go away to think about it.

They got in touch quickly very pleasant and polite

The Service Manager (Darren) was willing to give me a few minutes of his time to discuss some technical concerns I had about my 1.5L engine. This was much appreciated. Also the Used Car Team were most accommodating in valuing my car for possible trade-in.

Ethan was able to persuade me to sell my Ford Fiesta and purchase a new Ford Puma.

24 hour turnaround and car was ready for collection

Very friendly, knowledgeable and helpful staff

Car I wanted was bit above my price range and as there was no room for manoeuvre on the price I was provided with an alternative cars but they were all a long distance away so of less interest.

Tried hard but couldn’t close deal.

Truly professional service received from Aron and Charlie throughout

We received a warm welcome from the reception team and then went onto have professional, knowledgeable and friendly support from Rick. Calling in on Lookers was our first stop in buying a car post accident so we weren’t sure what we were looking for, we ended up buying a 4 year Old Ford Focus Active X, however if we’d decided to buy new we’d have definitely gone back to Lookers, specifically Rick as he was incredibly kind and patient with us, thank you.