Truly professional service received from Aron and Charlie throughout

We received a warm welcome from the reception team and then went onto have professional, knowledgeable and friendly support from Rick. Calling in on Lookers was our first stop in buying a car post accident so we weren’t sure what we were looking for, we ended up buying a 4 year Old Ford Focus Active X, however if we’d decided to buy new we’d have definitely gone back to Lookers, specifically Rick as he was incredibly kind and patient with us, thank you.

A very quick response to my enquiry. Olivia was brilliant. Thanks for great customer service

1st time I’ve looked at fords for a while positive for now will look again when I’m thinking of changing my Honda

Courteous and expert service, and a test drive arranged immediately.

Very helpfull

The sales man Richard was very informative and explained about all products that lookers do. Gave me all detail about the car I was interested in, the video was very helpful.

Very help ful service

Very quick at responding to my enquiry and sending a video presentation of the vehicle. Answered my questions and escalated a query I had over what was advertised on the website to what was being offered.

Ethan was very patient with our enquiry and pulled out all the stops to understand our needs in a polite and customer focussed way. Very impressed. Well done Ethan.