I think covid spoilt this experience it was difficult to get firm answers to questions regarding delivery etc. Not the teams issue but seriously annoying for the customer.

Richard Hopkins was very helpful,and explained a few queries I had he even phone later too see how I got on I'd give him 5 stars it's Ford itself that late down ,but I do know with cut back your skimping a bit .1) no cover or binder like I had last time just books loose in glove cabinet 2) less packaging in hose to fill petrol up just loose not in a bag 3) key ring a nice heart one with trolley coin in ,just 1key ring for the 2 keys I got just a little square. I luv my car no faults with it but last time I got free finance as I tale it over 3yeas with option to buy ,I found hp charging now and it wasn't cheap £1279. So disappointed but had to do it as I needed a car .

Kim and Bradley were great! They listened to our needs and provided a great deal with a great new vehicle. Hopefully we can do business again in the future

Fantastic service from Kim & Bradley once again very very helpful from start too finish

This is our first car on the motability scheme. Steve (Cooper) thoroughly talked us through the process so we had a good understanding of the scheme. He was very helpful and answered all our questions open and honestly. He maintained excellent communication with us throughout, from start to finish.

Transaction at dealership on collection took too long in my estimation .

Very friendly and helpful staff

Just want to say how well informed and kept up to date i was from submitting my order to actually picking my new car up.Would also like to mention Olivia Morton and Kimberley Smith for the helpful and friendly manner during the purchase of my new car

Great experience! Richard was friendly and helpful

The process from looking for and purchasing my vehicle from Lookers was excellentThe staff I spoke to were polite and knowledgeableThanks to them all