explained that he was new to the role, but handled everything perfectly. no issues what so ever

As always Richard Simpson is a pleasure to deal with, always there for any help we needed, and we look forward to dealing with him again should we wish to purchase again

This was my first ever purchase from a dealership, and contrary to some opinions of motor traders, I found this to be a pleasurable experience. Today, the finding of vehicles is relatively easy, if you know what you want, with excellent graphics and information available on most web sites. On finding my model and contacting Looker's, was allocated a sales person.My customer agent was Richard Simpson, and from his initial phone call, I got an early impression that he was easy to talk to, he explained the vehicle in detail and answered my questions accurately and competently.Once I had decided on the purchase, he went on to comprehensively explain the process and other options such as finance, insurances and vehicle products etc. It was evident to me that I was under no obligation or felt any pressure to purchase extras and his attention to detail was apparent and confident.On collection the handover was efficient and fully explained, documents checked and rechecked, and even though I am conversant with this aspect, it was pleasing to note that this was attended to with confidence and accuracy.While I expected the seamless approach to the transaction and handover, what made a pleasant and noted addition was Richard Simpson's attention to the 'little' things such as the fitting of a new battery to my remote and the physical cleaning of a minor blemish on the vehicle, and later by a follow up call to ensure that I was completely satisfied with my vehicle and the full process.Overall, a very positive experience, enhanced mainly by the named Looker's customer agent who in my opinion excelled in all aspects, and is a credit to his team, and the company.

Charlie was fantastic with sorting out everything for me, making me feel comfortable and happy to leave with a great car. Dan was also fantastic when sorting out finance etc. I had a really great experience and it was all down to these two.

Bought the car online just to justify some of the items above

Both Thomas and Dan were extremely helpy

All the staff especially Philip Earl was and always have been very professional, helpful and understanding on every time I’ve been as I have had motability cars for a number of years now. I wouldn’t go anywhere else, I wouldn’t be as confident with any other dealership.ThankYou Looker’s Sheffield

I did not visit the dealership in person. All my contact was by telephone. The gentleman I talked with was very kind and patient and was sympathetic to my position. Unfortunately, the vehicle most suitable for my needs was over £9,000 more than I could afford.

Staff were brilliant but your cars are to expensive. Other then that I was very happy with service.

The staff - Charlie and Dan in particular were very helpful and accommodating of not only all our questions but our two children who had accompanied us on both visits.