Lookers Ford Sheffield
4.9/5
4.9 /5
1,645 Verified Reviews
10 Savile Street East, Sheffield, Sheffield, S4 7UQ, GB
0114 276 6000
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,645 Verified Reviews
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5.0/5
5.0 /5
Helpful staff, very accommodating
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5.0/5
5.0 /5
My enquiry was dealt with very profesionally and freindly.
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1.0/5
1.0 /5
Spoke to someone originally on 17th Oct. Asked for some costings on the Capri as I was on the point of paying my balloon payment to keep the Focus. If it was suitable then I would come and test drive and discuss further. 2 weeks later someone called me back. Not with costings but to ask about my enquiry. Told them not to bother. Keeping the focus. Disappointing. Alongside the service experience this is another negative review for Lookers.
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2.0/5
2.0 /5
I was interested in buying one of the many late model Focus ST Autos that Lookers are selling and especially interested in EJ74FSF which is still for sale today. I was very interested in buying this car and received a good video from Conor at the outset. However I thought the cars were over-priced and asked Lookers to give me their "best price". I was told that their "best price" for this car was £32,000 but that this was conditional on me taking a day off work (I actually have no available holiday to book!) and travelling circa 200 miles to Sheffield to collect the car by 31 October, just so that it go into their sales targets for 31 October whereas I wanted to buy in November. It is now 3 November today and the car is now advertised at £31,990 now, £10 less than their "best price" so their old fashioned sales tactics of trying to bully me into collecting by 31 October to get the best price proved to be completely false. I still think the car is overpriced but I am particularly aggrieved that they are more interested in looking after their own interests than providing good customer service. If Lookers were more flexible with their pricing, along with looking after the needs of the customer rather than their own self interest, they could have sold this car to me.
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5.0/5
5.0 /5
great comms
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4.0/5
4.0 /5
Very helpful.
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1.0/5
1.0 /5
No response received.
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1.0/5
1.0 /5
My experience Fell below expectations
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5.0/5
5.0 /5
Friendly helpful advice
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4.0/5
4.0 /5
Dan Flude was very attentive regarding a car I was looking at. Took the time to send me a video of the vehicle and tried numerous times to contact me. Unfortunately I was unable to respond at the time.