You respond to my original request for test drive ok. But drive was shorter than what I would have expected to get used to the car.Also when looked more expensive option with another vehicle I was met with disbelief it was a genuine interest. But I was great full for a drive with this car.

Danielle Randle was the one supposed to be looking after my vehicle. It’s is the worst customer service I have ever had. Found her to be very rude, unhelpful and the way she spoke to me from the very first time we spoke was awful on a number of occasions. I cannot express how terrible the customer service was and her general attitude towards us, it wasn’t just me who had this encounter, I have had some of my colleges use this person and found that they was unable to deal with her and had to request to speak to somone else for the same reasons as above.

Great customer service, went above to help me about

Dealt with Richard Simpson at Sheffield Lookers. Was lovely to deal with - couldn't have been more helpful - and time between my email query to receiving my new (used) car was less than a week. Brilliant service.

This literally has to be a piss take! I’ve left 2 enquiries on your website with no response plus responded to one email ref out part exchange asking for a call back and nothing. Would rather walk over broken glass bare foot than buy a vehicle from your dealership.

I've only talked to one person and I couldn't go any further as the part exchange value offered would lose me too much money

Nobody answers the phone. So I've bought a car from another dealer who answers the phone

Shocked by the lack of value on my car

Impossible to get through on the phone. Nobody answers. Bought a car from somewhere else now.

Probably the worst I’ve experienced.