Lookers Ford South Shields
4.9/5
4.9 /5
1,451 Verified Reviews
2 Hobson Way, Jarrow, South Shields, NE34 9PU, GB
0191 427 6666
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,451 Verified Reviews
5.0/5
5.0 /5
When we met Dale Nesbitt and asked about a 'trade in' price for our car, he quoted £80, a price we were disappoined with, however we accepted this. On our next visit, Dale was absent ill, so we dealt with John Richardson who was excellent. We have purchased the car we came to look at but have found on closer inspection that we have only been credited with £50 for our 'trade-in'. We feel this is slightly dishonest and leaves a bad taste with your company.

3.0/5
3.0 /5
Too much emphasis on 'add on' extras to the car price inc finance options. Car value was good though.

3.0/5
3.0 /5
Whilst the person who saw me was very polite, I didn’t feel it was a great experience overall. The car I test drove was dirty with old food on the back floor and I was only taken on a test drive around a block so very short.

4.0/5
4.0 /5
Good service. Decided to buy at Toyota garage

5.0/5
5.0 /5
Excellent service no problems what so ever good customer service

2.0/5
2.0 /5
A small cosmetic fault on potential new car Not interested in repairing if not needed

1.0/5
1.0 /5
Rude, made to feel you can’t enquire on anything and your wasting their time. Pulled out of buying a car because of that.

5.0/5
5.0 /5
Salesperson was knowledgeable and accommodating

5.0/5
5.0 /5
Very quick response

5.0/5
5.0 /5
helpful and friendly staff