Faultless just not the correct vehicle for us

The 9 year old car I enquired about is due a new cam belt. The salesman told me that you don't fit them and that it wasn't due until the vehicle reached 100,000 miles. This is wrong.

Help if you respond!

Very easy to talk to with no pressure

Nothing wrong with the salesman. I just felt like not enough was explored to get me to buy a car. Mine was undervalued which I understand where car sales are concerned, but that felt like it negatively impacted the deal too much. No alternatives explored either.

When we met Dale Nesbitt and asked about a 'trade in' price for our car, he quoted £80, a price we were disappoined with, however we accepted this. On our next visit, Dale was absent ill, so we dealt with John Richardson who was excellent. We have purchased the car we came to look at but have found on closer inspection that we have only been credited with £50 for our 'trade-in'. We feel this is slightly dishonest and leaves a bad taste with your company.

Too much emphasis on 'add on' extras to the car price inc finance options. Car value was good though.

Whilst the person who saw me was very polite, I didn’t feel it was a great experience overall. The car I test drove was dirty with old food on the back floor and I was only taken on a test drive around a block so very short.

Good service. Decided to buy at Toyota garage

Excellent service no problems what so ever good customer service