Lookers Ford South Shields
4.7/5
4.7 /5
1,212 Verified Reviews
2 Hobson Way, Jarrow, South Shields, NE34 9PU, GB
0191 427 6666
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,212 Verified Reviews
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5.0/5
5.0 /5
Despite having a couple of issues with the car, Graham and the team went the extra mile to rectify the problems. It's only when things go wrong that excellent customer service can be demonstrated and that has certainly been the case here. Thank you very much!
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5.0/5
5.0 /5
I’m not really great with technology but found it to be easy to useI’ve been using Lookers (Jennings) for a number of years. The staff at reception are always polite and friendly, and the engineers appear to be extremely knowledgeable as shown in the video I received to show them checking my vehicle.
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5.0/5
5.0 /5
Lisa was very helpful and went above and beyond
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5.0/5
5.0 /5
Steffanie was extremely helpful and pleasant to deal with, she is an asset to your dealership
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5.0/5
5.0 /5
Gethin shouldered most of the work involved in financing, preparing, taxing and delivering my vehicle. Everything was dealt with professionalism and urgency. Lookers saved me a massive £80 per month on financing and delivered the car to my door at the 11th hour with £10 petrol in the tank.
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5.0/5
5.0 /5
Outstanding service provided by Lee and Karl and Gethan
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5.0/5
5.0 /5
It was straight forward and a hassle free experience around thanks to Gethin from the sales team
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5.0/5
5.0 /5
Friendly and Approachable
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5.0/5
5.0 /5
Mark Taylor was amazing, very patient and professional and showed me all the controls on the car. Very happy! Thank you so much!
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5.0/5
5.0 /5
Having already a Service Plan I was made aware online that my service & MOT was due in plenty of time to arrange etc.I can not fault any service that I recieved from yourseves.Everything went very well as far as I was aware, I was kept in the picture to what was happening to my car at all times.