Lookers Ford South Shields
4.9/5
4.9 /5
1,429 Verified Reviews
2 Hobson Way, Jarrow, South Shields, NE34 9PU, GB
0191 427 6666
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,429 Verified Reviews
Verified User
Nov 1, 2023
5.0/5
5.0 /5
Efficient, smooth transaction

5.0/5
5.0 /5
Graham Turner looked after our purchase, everything went really smoothly. Any questions were answered quickly & from us contacting the branch to us collecting the car was 6 days. We are extremely happy with how the whole process went.

5.0/5
5.0 /5
Good 'service' from checking in car to collecting it.

Verified User
Nov 1, 2023
5.0/5
5.0 /5
From the initial phone call to book an appointment the service was first class, nothing was too much trouble and everyone involved was very helpful.

5.0/5
5.0 /5
Great prices

Verified User
Nov 1, 2023
5.0/5
5.0 /5
Good price Lovely car Good customer service

5.0/5
5.0 /5
Smooth booking, handover and collection.

5.0/5
5.0 /5
The advisor was very helpful and friendly

5.0/5
5.0 /5
Straight forward and easy

4.0/5
4.0 /5
What is the point, I checked in on line and provided an overview of the fault on my car and what I have had done to rectify the point but when speaking to the service adviser, they do not have access to that information so what is the point and my car had to be kept overnight when all of this could have been avoided and the car fixed on the same day. I would not use this again as it is a pointless exercise and very misleading and a poor service. Why when you pay on an service plan is the car not cleaned inside, the reason previously was due to Covid, but this is not the case now!