Excellent customer service very knowledgeable and helpful sales representative I would highly recommend this dealership to anyone

sometimes difficult to get through by phone to a member of the the team otherwise not complaints

Every transaction was carried out in a timely..and professional...manner by the sales executive..dealing with jose and i...

Mark Taylor went above and beyond. Would highly recommend

I turned up for a look around the forecourt with a change of my vehicle in mind. A car caught my attention but was that new to this garage that it had not been processed. The signage on the desk read “Ask me”. So I thought well why not. The lady at that desk was so helpful but that said it was the signage that got me through the door. Graham Turner came in at the right moment and answered my questions easily and set me at ease. Fair to say we got on very well. As a result I now have a car that I am pleased about. I’m going for a pilots licence next. Strained myself picking the manual up from the desk.. 😀😀. The whole process was well managed, dealt with honestly, and I would not hesitate in sending anyone to Graham for a car. The ethics of the garage come over in the preparation and handover of the car, everything had to be right and was. Well Done Graham and Lookers Ford South Shields.

Graham and Steve both went above and beyond to make it as easy as possible

Very happy with whole experience. Thank you.

Tommy was first class , kept me updated from start to finish and the vehicle is just as described. Thanks again

Purchased my car at your South Shields branch and dealt with Gethin, he was a star, explained everything we needed to know, was very polite and extremely knowledgeable about the vehicle we bought, I’d highly recommend him to anyone wanting to purchase a vehicle from lookers South Shields.

I received a fantastic level of customer service from Karl. I would definitely recommend and when I am next looking for a vehicle I will most certainly be happy to return.