Lookers Ford South Shields
4.9/5
4.9 /5
1,430 Verified Reviews
2 Hobson Way, Jarrow, South Shields, NE34 9PU, GB
0191 427 6666
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,430 Verified Reviews
4.0/5
4.0 /5
I was impressed with whole process was a relatively easy purchase, Sales very helpful, though sometimes didn't answer questions via email on the whole I was satisfied with the process. Only let down is not being able to get car faults repaired for 9 working days after reporting them (Monday after receiving car on the Friday). Appreciate that service is busy and grateful that they managed to get it forward from what was originally going to be the week following that, so happy and satisfied that they're doing what they can and feel that should the opportunity arise I'll get car fixed sooner. I'll just have to be extra careful witht he non locking door until then.

5.0/5
5.0 /5
Well I would just like to give Graham Turner 10 stars he had such patience ,and he needed to have with me so well done to him and thank you 👏my car is fabulous 🚗

5.0/5
5.0 /5
Tom Labourne the sale man absolutely spot on , There we're a few problems with the car (second hand)said they will be sorted true to his word they were. many thanks Tom .

5.0/5
5.0 /5
Tom was a great, he was extremely helpful and friendly, he helped me get the car i was after.

5.0/5
5.0 /5
They sent an app to check my vehicles progress but it was stuck on vehicle had been dropped off.

Verified User
Sep 14, 2022
5.0/5
5.0 /5
The whole process from choosing new car to part exchanging old one was made easy and stress free by Mark Green the salesman. Thanks again to Mark,will be back to renew car when time round, thanks again.

5.0/5
5.0 /5
The experience with yourselves has been fantastic from start to finish. Mark Green the salesman was great very professional at his job always keeping me up to date with the Suzuki alto that i bought even on arrival couldn't believe how friendly and helpful he and all the staff where. Credit to your company will definitely recommend lockers to everyone

5.0/5
5.0 /5
Disappointed the car purchased did not have a parcel shelf when I collected it, considering it was on the forecourt a good few weeks after I test drove it and before I returned to buy it.

5.0/5
5.0 /5
Staff were very kind and understanding of the situation I had found myself leading me to purchase a car and were supportive when allowing me to go for a test drive, taking me somewhere quiet to begin with

5.0/5
5.0 /5
Dale Nesbit did an awesome job getting us our new car in the space of 7 days! Steve is an absolute gent. I'll always call into my South Shields branch first when looking for our next one. Not for a while though as this car is a keeper!