Lookers Ford South Woodham Ferrers
4.9/5
4.9 /5
989 Verified Reviews
Haltwhistle Rd, Western Industrial Estate, Chelmsford, CM3 5ZA, GB
01245 322234
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
989 Verified Reviews
5.0/5
5.0 /5
It was easy to navigate and left little room for error. Everyone was friendly, the facilities were excellent in the waiting area and the work was carried out without delay.

5.0/5
5.0 /5
The receptionist Sophie was very polite and helpful.

5.0/5
5.0 /5
Great service A1 For the best service

5.0/5
5.0 /5
Everyone is friendly and knowledgeable

5.0/5
5.0 /5
It’s not great - I struggled to find the right one to use (used one for my MOT last year and then a different one appeared when trying to book my service). I used one booking service and it didn’t let me choose a date, but said someone would contact me, and then someone just emailed me telling me a date, which I couldn’t do! There was no talking to me about what date I could do. Then I ended up rebooking on the other (maybe correct) booking system online, which worked (I could pick a day/time) but it seems I couldn’t book a normal service, I chose what I thought was right, but at every stage staff thought it was a lease car when it wasn’t and I confirmed on email it wasn’t - the branch still called and asked me when they had my car. I don’t think there is communication with the branch teams!

5.0/5
5.0 /5
Was very simply and easy to book in Booked in for a Saturday service was very quick to get serviced and able to pick up and drop off very easily after a in depth service.

5.0/5
5.0 /5
Quick and efficient

4.0/5
4.0 /5
Tia worked really hard to get the vehicle ready despite it coming from another location and the car needed a recall.

5.0/5
5.0 /5
We received a professional service with great customer service and a quick turnaround.

5.0/5
5.0 /5
Didn’t find anything untoward and generally very good. A very helpful and efficient staff.