Although initially I thought I had made a correct booking after a call from the branch I realised I had actually booked the wrong service. This was corrected by a member of the team happy days.From the online booking and confirmation calls prior to my visit all was conducted in a friendly and professional manner.

No problems bookingBooking,Service & MOT all carried out as you would expect from a Ford main dealership.

Easy and effectiveFriendly staff… easy to communicate withConsiderateKept me informed at all times.

James gave us a full overview of the features of the car and set up the phone and ford app.

Car broke down before Christmas, booked in for 10th of Jan; quote received on the 3rd, back on the road by the 5th.

Good Service.

The front office staff are courteous, friendly, capable and professional. The MoT and major service were undertaken quickly while we waited and it appears a thorough job was done in each case. The price was as quoted at the time of booking. Some follow-up work was undertaken at no extra charge. The service manager even helped me reverse the car out of a tight parking space (to my shame I wasn't up to the job).

All staff & service personnel very friendly, efficient & professional.

Ease of use of online bookingThe reception staff were very helpful and confirmed what work was going to be done.The vidio given by the engineer was also very good.

Easy to useVery polite and friendly