Receptionist Alex is exceptionally helpful

really lovely warm welcome, smooth booking in and collection, would defintaley use again

We dealt with James Banks and found him to be very responsive and pleasant throughout the purchase process.

I’m really happy with my focus. The team at South Woodham Ferrers were extremely helpful especially Charlie and Tia. They made the whole experience easy and made me confident in purchasing from Lookers.

Very good service 5 *

Very friendly and efficient service as always. A pleasure to deal with

Found Kuga tailgate emblem on rear seat on returning home no explanation given.

I was doing a px plus cash deal so it would of been nice not to have to listen to the various ways of funding the vehicle, finance, pcp e.t.c.

The only concern I have with the car is that a warranty repair was done to the rear lights to cure moisture a while ago and the problem is still the same. I believe that other vehicles have the same issue and even changing all the lights did not cure it.my problem now is what is Ford going to do about it.other than that my vehicle was serviced while I waited and looked after by Nick the technician also well looked after with courteous staff in reception, more than happy all round.

Very helpful and efficient.