Very easy to book vehicle in and the online form is easy to understand. I cannot thank Lookers at Woodham Ferrers enough all very easy from booking car in until collection, and the staff at the dealership are friendly, helpful and very professional, thank you to everyone at the dealership.

Excellent Customer Service

Everything went smoothly, no problem

Very professional and helpful service. James took care to make sure we were happy with the vehicle, and presented as smart, courteous and friendly. Would definitely recommend.

Where to start?? Firstly Tia-Alyce was an incredibly warm, friendly, knowledgeable and helpful person. She wanted to help me immediately - took time to listen to me and find a car. The manager was also helpful - sorting out the finance on the used vehicle I bought. They gave me a good price on my part exchange BMW - better than the BMW dealer had offered! They offered a 1 hour test drive in the Focus - which was great! I was able to take it home and measure the boot space which was the reason for my purchase. I had hoped to take the car that evening- but the Finance got referred (later approved) Tia brought me home so I didn't have the sadness of driving my BMW one more time. Tia then delivered the car the next morning to my home - taking time to get to know my dog and explain the car to me. It was an incredibly positive experience. Thank you Tia

Everything went smoothly, we dropped car off st the booked in time and were advised of the progress and called when it was ready fie collectionm

alex is always good

Just an excellent seamless experience

Good communication. Flexible - I was able to reschedule easily. Polite/Nice staff at check in

Friendly attentive customer service as always