The complementary valet was below standard.

Excellent service as always. We have purchased numerous cars from the South Woodham dealership but on this occasion purchased a Fiesta elsewhere. All the staff were friendly and helpful and this was no reflection on them, just simply that we got an unbeatable deal on another car.

Natasha is a brilliant sales person. Does lookers swf proud.

I dealt with Ben throughout the process and found him to be professional.

Forgot to ask for Ford employee discount on parts, would have been happier if this had been on the records given that I have been a customer still the place opened.

Everyone is very efficient and friendly.

I ordered a Fiesta last April, but because of some circumstances i.e. shortages we waited a bit longer than is usual. Ben Gooding kept us updated about how things were progressing, and when we picked the car up he was most helpful in explaining how everything works and set up my phone and radio. He also said that anything else we weren,t sure of to go back and see him or phone him. Excellent service from the team.

The sales person I dealt with Ben Gooding was very helpful and profesional. He ran through the process for me and explained my options clearly. He was great. Also involved was Tom Plumb who over saw the whole process. My overall experience was first class. Well done Lookers of South Woodham Ferrers.

Ben Gooding was the sales executive from the first telephone call to collecting my car which was a good few moth he kept me informed of what was happening and updates on the delivery dates. he was always available and returned calls he was professional friendly and knowledgeable. he was helpful on the day of collection and set up the fords app and running through the changes in the new car . Thank you Ben

The girl I dealt with tia was very helpful and knowledgeable, lovely lady and very helpful for a young girl I hope she does well in the sales world as she’s very approachable.