Lookers Ford Sudbury Service Centre
4.9/5
4.9 /5
726 Verified Reviews
Northern Rd, Chilton Industrial Estate, Sudbury, CO10 2ZB, GB
01787 373436
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
726 Verified Reviews
4.0/5
4.0 /5
Constant barrage of emails and phone calls to get me to book a service , weeks away from actual date , found it bullying and intimidating , will sway me to book elsewhere next time .

5.0/5
5.0 /5
Very good service am happy to use garage to look after my car

5.0/5
5.0 /5
Terry who booked the car in and assisted throughout was very helpful and knowledgeable. Excellent customer service.

Verified User
Nov 21, 2022
5.0/5
5.0 /5
We met Gracie at the Sudbury branch. She was brilliant, very knowledgeable and helpful. She didn’t pressure us into buying, she gave us space and time to decide and kept in contact with me even after I had collected the car, to make sure everything was okay 😊

5.0/5
5.0 /5
Helpful friendly staff providing a first-class service to Ford customers.

5.0/5
5.0 /5
Booked my MOT appointment online but did not receive any confirmation that it was definitely booked.

5.0/5
5.0 /5
Iam still is the make my mind up process hope to get back to you soon

5.0/5
5.0 /5
Excellent as usual!

5.0/5
5.0 /5
My whole experience with the dealership was first class.I have an issue with the car itself.When purchased we were not told that the car could not be used for short journeys without having a longer run regularly.As we mainly do shorter journeys we have to put up with the battery getting low and lots of the features that convinced us to buy the vehicle in the first place shut down.The rear hatch door will not open on it's own and we have to help it up and down.The mobile phone charging pad doesn't work.Unlocking the doors will not work by putting my hand on the handle and lots of other things.Very frustrating.Please respond with your thoughts.Thank you

5.0/5
5.0 /5
I was very impressed with the level of service provided from start to finish. thank you guys.