The whole experience was professionally handled with a friendly approach, I will definitely use again and recommend Joseph Branch at Lookers Sudbury

Very attentive treat me from Anya for which many thanks. In the end my car was repaired but I would certainly go back if I needed another one. I was rather avalanched with attention which was the only slightLy off putting thing by Colchester too! I admire the motivation and quick response but sometimes less is more! I loved Anya’s video! Thank you

Keep up the good work thanks you a lot for wat you do

I cant fault the service from start to finish

Constant barrage of emails and phone calls to get me to book a service , weeks away from actual date , found it bullying and intimidating , will sway me to book elsewhere next time .

Very good service am happy to use garage to look after my car

Terry who booked the car in and assisted throughout was very helpful and knowledgeable. Excellent customer service.

We met Gracie at the Sudbury branch. She was brilliant, very knowledgeable and helpful. She didn’t pressure us into buying, she gave us space and time to decide and kept in contact with me even after I had collected the car, to make sure everything was okay 😊

Helpful friendly staff providing a first-class service to Ford customers.

Booked my MOT appointment online but did not receive any confirmation that it was definitely booked.