As always the staff were friendly, helpful and efficient.Terry in particular was so helpful not just to me but to my partner too and helped him with a query. As always I would not hesitate to recommend Lookers Sudbury to other people. Thank you.

I was helped through the entire process by Gracie Abbott. She was very knowledgeable and efficient. Her presentation of available products and services was conducted professionally and not pushy. Obviously at times she needed to defer certain decisions to a supervisor which was totally understandable. All in all a positive experience and I cannot speak highly enough of the whole process.

where my cd player

Gracie was excellent to deal with. I'm very pleased with my new car. Everything went smoothly and Gracie was always available for my questions.

All very good

My car was picked up and returned by a very polite and helpful Terry Howsego who also kept me informed by phone every step of the way whilst my car was with Lookers.

Very regular Customer.

Terry (service area) was courteous and most helpful.

For the financial options question, I have only given two stars because I said from the start that I had cash plus a part exchange and that I wasn't interested in finance. However I still received more than adequate details which were in my case a complete waste of my time and the time of the sales person. Otherwise, Anya, who was assigned to me, was excellent. Very helpful and not at all pushy. One of the reasons I didn't buy the car was the fact that that we couldn't agree on the value of the car I wanted to part exchange. The sales manager was involved in this. He obviously knew very little about the market for the Honda CR-Z and repeatedly mentioned AutoTrader as a source for valuations but paid very little attention to my repeated submission that this is exactly where I got my valuation from! Very frustrating as we were about £1000 apart!! Not to put too fine a point on it, the sales manager came across as a bit arrogant and certainly gave the impression that maximum profit was the name of the game. Finally I must say that I was promised an email with all the details of costings, etc on it and this never materialised.

A smooth service and M.O.T. carried out with helpful and professional members of staff. Well done Lookers at Sudbury.