The check in process online was simple and fast.As my son works for Lookers Ford, he took the car in for me as he was working at the Sudbury branch. The car was serviced and repaired to the high standard as required by the customer and Lookers themselves. The technician carried out his work diligently and fulfilled what was expected.

Interim service done with no fuss and quickly. Ask for additional oil change on the day and all done.

Very professional service and very well communixated

MOT result was explained, waited for a call to say car was ready but didn't receive one, for some reason.idn't receive a call

Very good service and kept me up to date with what was happening.

Easy to uses.On time , Kept me informed ,car returned looking good.

Friendly service ... follow up phone call when car became available 5 star

great service all-roundHaving recently moved Ford dealers (Harlow) to nearer our home, (Wickhambrook) we are so pleased that we did, because the service level we have been getting from Lookers at Sudbury has been excellent, they go the extra mile to be helpful, always a smiling face and Matilda is a credit to your company and customer service as it should be............carry on the good work

Cost adjusted to reflect work done...lower than a set rate...

All done, including the extra work I needed, very quickly.