Lookers Ford Transit Centre Gateshead
4.5/5
4.5 /5
62 Verified Reviews
Eslington Park, Gateshead, Gateshead, NE8 2TQ, GB
0191 460 7464
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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62 Verified Reviews
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5.0/5
5.0 /5
Very friendly and informative.
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1.0/5
1.0 /5
3 weeks on I’m still waiting for a quote, didn’t want to give me a quote in the show room either! Felt like I was an inconvenience! Have since bought a van at vertu who I must say were excellent!
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1.0/5
1.0 /5
Very poor level of service from a new inexperienced sales person.
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1.0/5
1.0 /5
Why make a false statement online to test drive the vehicle for 72 hours. Gateshead branch is absolute useless 😞 someone called me to advise they can only loan or test drive the vehicle from 9 am to 5.30pm. Seems like ford Gateshead has a lot improvement to do when taken care of customers needs and live upto there word instead of lies and making up a lot of toss. Very annoying 😞
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1.0/5
1.0 /5
Ford advertise a 72hr test drive of the electric transit custom in order to push sales by allowing customers who are very worried about going all electric to get a good feel for the van. Lookers expect a small business like mine to take time off working to sit down and go through the sales pitch and prices and test drives etc etc before being given the van which means I lose money by having to take time away from work. My van which I bought from Lookers has a caging system in it which cant easily be transferred into the test vehicle so I cant use the test vehicle for work and my request was to try the vehicle over the weekend so not affecting my business but that request was refused. So pretty rubbish really from a current customer of Lookers Gateshead. Your system just doesnt work.....
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1.0/5
1.0 /5
Absolutely useless!
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5.0/5
5.0 /5
I asked a question and got a lot of help but no pressure
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1.0/5
1.0 /5
Poor communication, after initial contact I waited over a week to hear back about my enquiry which was a video asking me to phone the sales representative which I did and got his voicemail, I left a voicemail and still haven’t heard back over a fortnight after my enquiry
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1.0/5
1.0 /5
Lack of communication between the main dealer and Ford marketing I presume Resulting in total miscommunication between the sales person and myself With me first being told there is no vans for testdrive and then being told it’s only for 48 hours
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5.0/5
5.0 /5
I did a quick valuation on my existing vehicle as I am casting around looking at a plan for my next vehicle which may be a van, possibly electric or hybrid. Not really ready to change yet. Amazing quick response , video and no hassle. When I’m ready I shall look at this site first although its miles away.