The salesman who dealt with us was polite and considerate and thoughtful which all contributed to a smooth handover.
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Very satisfactory No reason not to. Very friendly staff.
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Very efficient
Verified User
•
Aug 27, 2024
5.0/5
5.0/5
Customer service was great from start to finish. Very attentive and informative. Made the process easy.
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
Excellent service, polite staff.
Verified User
•
Aug 23, 2024
5.0/5
5.0/5
All very seemless Staff where very good and all issues dealt with
Verified User
•
Aug 23, 2024
4.0/5
4.0/5
Happy with the technical fix and the interactions I had with the customer service staff. However, I believe the turnaround time could have been better. Given the experience last time when my car was with you for 3 weeks, I had specifically requested that all relevant information be provided to my service company upfront to avoid back-and-forth. Additionally, proactive communication regarding the status would have been appreciated. I only received an update when I called and despite being told I would be contacted with further information, I never received a follow-up call.
Verified User
•
Aug 19, 2024
4.0/5
4.0/5
Easy to use. Good service. Polite staff. Easy booking system
Verified User
•
Aug 19, 2024
5.0/5
5.0/5
Kept me informed, did what you said you'd do and provided a polite, friendly and efficient personal service.
Verified User
•
Aug 19, 2024
5.0/5
5.0/5
Did what was required efficiently and on time - thank you.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The salesman who dealt with us was polite and considerate and thoughtful which all contributed to a smooth handover.
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Very satisfactory No reason not to. Very friendly staff.
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Very efficient
Verified User
•
Aug 27, 2024
5.0/5
5.0/5
Customer service was great from start to finish. Very attentive and informative. Made the process easy.
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
Excellent service, polite staff.
Verified User
•
Aug 23, 2024
5.0/5
5.0/5
All very seemless Staff where very good and all issues dealt with
Verified User
•
Aug 23, 2024
4.0/5
4.0/5
Happy with the technical fix and the interactions I had with the customer service staff. However, I believe the turnaround time could have been better. Given the experience last time when my car was with you for 3 weeks, I had specifically requested that all relevant information be provided to my service company upfront to avoid back-and-forth. Additionally, proactive communication regarding the status would have been appreciated. I only received an update when I called and despite being told I would be contacted with further information, I never received a follow-up call.
Verified User
•
Aug 19, 2024
4.0/5
4.0/5
Easy to use. Good service. Polite staff. Easy booking system
Verified User
•
Aug 19, 2024
5.0/5
5.0/5
Kept me informed, did what you said you'd do and provided a polite, friendly and efficient personal service.
Verified User
•
Aug 19, 2024
5.0/5
5.0/5
Did what was required efficiently and on time - thank you.