They are fairly good although they lack context of previous interactions and for some bizzare reason you don't seem to want a long term digital relationship with the customer as every time you go to mylookers.com you start from scratch. You can't log in and pick up the relationship from the last interaction.It's not always the case, as my experience with missing accessories after the purchase illustrated, but this interaction with Lookers Buckinghamshire was very positive.

Asad Hussain could not have been more helpful, as was the young lady who helped me transfer my service planI was well received and well looked after

There was a queue but Riaz managed to get me a immediate slot as it had been only 10days since I took deliveryCould accommodate and resolve the warranty part.I could also work from the showroom

Service performed exactly as described

Very helpful and friendly. No surprise costs.

Kept me constantly informed of how everything was progressing

Very satisfied

Saved time by checking it in online prior to arrival. Able to read terms at own leisure rather than being rushed at the venueStaff are professional and courteous. Repaired most issues under warranty and finished the job quicker than expected.

Great customer service from start to finish.

Had a very good experience Purchasing.Sales and finance made me feel at ease during the process.