Charles was fantastic and could not do enough to help.
Verified User
•
Dec 27, 2022
5.0/5
5.0/5
Everyone is always so friendly and helpful. The whole process of having my car serviced was smooth and painless. The free pastries and coffee is a nice touch as well.
Verified User
•
Dec 26, 2022
5.0/5
5.0/5
The experience was excellent. Exactly the standard I would expect when purchasing a Jaguar - well done.
Verified User
•
Dec 19, 2022
5.0/5
5.0/5
We had our car collected and returned due to a lack of courtesy cars. The two guys who took care of the drop off and pick up were extremely professional and provided an excellent service.Apologies but I have forgotten their names.
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
Customer service team especially Ryan & Claire were very helpful in getting the issue resolved with my car.In fact all the service team were friendly.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
I detest having to book with a booking team in scotland. I prefer to deal direct with the team in aston clinton
Verified User
•
Dec 9, 2022
4.0/5
4.0/5
Difficult to get anyone to answer the phone.
Verified User
•
Dec 8, 2022
5.0/5
5.0/5
Communications were good and car fixed quickly.Hire car was unclean inside.
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
Only one point - my vehicle is an XF 'S 3.0 diesel covering about 70,500 miles - first registered in 2012, and purchased from Lookers as an Approved Vehicle in 2016. According to Jaguar recommendations the cam belts should be changed after 7 years, however the service carried out in 2019/20 did not appear to have that work done according to the recorded service data.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Charles was fantastic and could not do enough to help.
Verified User
•
Dec 27, 2022
5.0/5
5.0/5
Everyone is always so friendly and helpful. The whole process of having my car serviced was smooth and painless. The free pastries and coffee is a nice touch as well.
Verified User
•
Dec 26, 2022
5.0/5
5.0/5
The experience was excellent. Exactly the standard I would expect when purchasing a Jaguar - well done.
Verified User
•
Dec 19, 2022
5.0/5
5.0/5
We had our car collected and returned due to a lack of courtesy cars. The two guys who took care of the drop off and pick up were extremely professional and provided an excellent service.Apologies but I have forgotten their names.
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
Customer service team especially Ryan & Claire were very helpful in getting the issue resolved with my car.In fact all the service team were friendly.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
I detest having to book with a booking team in scotland. I prefer to deal direct with the team in aston clinton
Verified User
•
Dec 9, 2022
4.0/5
4.0/5
Difficult to get anyone to answer the phone.
Verified User
•
Dec 8, 2022
5.0/5
5.0/5
Communications were good and car fixed quickly.Hire car was unclean inside.
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
Only one point - my vehicle is an XF 'S 3.0 diesel covering about 70,500 miles - first registered in 2012, and purchased from Lookers as an Approved Vehicle in 2016. According to Jaguar recommendations the cam belts should be changed after 7 years, however the service carried out in 2019/20 did not appear to have that work done according to the recorded service data.