Chloe was v. good at looking after us & kept us informed on the day.Your system seemed much better than they were awhile ago on the actual service day.You are so far away from where we live --we bought from Amersham--- we will probably use your collection & return service next time.Plus the fact that you are situated so far from any "civilisation" unless it is a nice day to walk down to the canal!!We also find your automated telephone booking in system is very long winded to actually get to the point of booking our car in for it's service instead of talking to a real person.We were not informed of the £18 collection service until we were in your premises by Chloe which was too late too to use that day.

great assistant

Emergency breakdown visit. The response was exemplary. The staff were helpful, friendly and knowledgeable. I was given a lift home and the problem was then found parts ordered and car fixed in excellent time. Had been valeted and a full check reported to me. Could not have asked for better services.

My vehicle had a recall, I feel there should have been a lone vehicle made available in this situation

the car was in due to problems from when I bought it, however I couldnt get booked in for nearly two months due to needing a loan car. When I turned up no loan car was available, one was found by Josh which meant I could get back home and continue driving to work.

As the dealership is isolated, perhaps a snack vending machine might be an idea. Living in Amersham I have to wait all day for the car to be repaired.Alternatively, have a few pool cars available so that customers can return home and come back 5 hours or so later.

Great team at Lookers Buckinghamshire. My thanks to Paul carter

Service took 4 hours - was advised it would take 1.5 - 2 hours - which was rather disappointing considering there was no extra work required.

I'm still waiting for someone to contact me about the home EV charger installation that was supposed to be included in the deal; an electric car without a home charger is a challenge, to put it mildly. Would appreciate it if someone could expedite this.

Excellent service from Chloe Boylin she is a credit your company.