Rob Newbold had met us on the day we vivited the showroom for the first time, he then led us through the options and located the car that matched our requirements. Prior to collection, the paperwork was completed ahead of the appointment, so very little required to be done in the showroom, apart from a signature; the finances sorted and communication to complete these was good. The vehicle was presented in it's own 'garage', ready to go. Rob guided us through the the controls and equipment. There was also a chat with Rob to explain how we had arrived at the best option for selling our old vehicle; Rob was interested as it allowed him to have a better view for future customer options. An unexpected, but welcome event was the presentation of flowers to my wife prior to us leaving in our new Jaguar. The car is excellent, thank you Rob.

Easy to navigateAlways informative and very helpful and friendly

Rob was informative and very helpful, the vehicle was very well presented and the hankver an easy and pleasant experience

Very simple to navigate the online check-in service.Communication both when booking the service/mot and when updating me on progress was excellent. Staff members were accessible, professional and open.

Simple check in process, but I did receive repeated messages after I had checked in.Everything done on time and clearly explained. Good facilities.

All staff hel[ful, my salesman, Rob Newbold was especially helpful and friendly

Easy to useStraight forward MOT.

Efficient and friendly courteous service

Good service when face to face with the service agent, but did not give an update at end of day as ageed

No complaints excellent serviceVery good service and straightforward.