Quick, efficient and no waiting. Very efficient signing in service. No waiting and courteous staff.
Verified User
•
Mar 7, 2024
5.0/5
5.0/5
All the planned arrangements went well and my wife and I were made to feel very welcome by the salesman.
Verified User
•
Mar 5, 2024
4.0/5
4.0/5
Car left for repair work to be completed when opportunity allowed.
Verified User
•
Mar 4, 2024
4.0/5
4.0/5
It worked and was straightforward. Overall, service was excellent - would have given 5 stars but my expectations were set when the car arrived for a 'while you wait' service by me being told it would take an hour to an hour and a half, but it took two and quarter with no comment as to the delay. I wouldn't have minded a two hour wait, I was initially expecting it, but being told a lesser time (which triggered a change to domestic arrangements) then this not delivered was not the best. So my expectations could have been managed better.
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Always looked after extremely well which is why I’ve bought from them time and time again. The after sales care is even more important.
Verified User
•
Mar 2, 2024
5.0/5
5.0/5
Lovely dealership and the vehicle was parked in a separate covered hand over bay rather than just an outside bay
Verified User
•
Mar 1, 2024
5.0/5
5.0/5
Easy to use and a box to add comments about the work required Whilst it took longer than envisaged, all issues were resolved.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Denis, Terry and Megan all did a great job.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Excellent experience, from start to finish from Sean our sales contact
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
From start to finish it was great service. I am still awaiting a call to re-book the car back in once the part has arrived.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Quick, efficient and no waiting. Very efficient signing in service. No waiting and courteous staff.
Verified User
•
Mar 7, 2024
5.0/5
5.0/5
All the planned arrangements went well and my wife and I were made to feel very welcome by the salesman.
Verified User
•
Mar 5, 2024
4.0/5
4.0/5
Car left for repair work to be completed when opportunity allowed.
Verified User
•
Mar 4, 2024
4.0/5
4.0/5
It worked and was straightforward. Overall, service was excellent - would have given 5 stars but my expectations were set when the car arrived for a 'while you wait' service by me being told it would take an hour to an hour and a half, but it took two and quarter with no comment as to the delay. I wouldn't have minded a two hour wait, I was initially expecting it, but being told a lesser time (which triggered a change to domestic arrangements) then this not delivered was not the best. So my expectations could have been managed better.
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Always looked after extremely well which is why I’ve bought from them time and time again. The after sales care is even more important.
Verified User
•
Mar 2, 2024
5.0/5
5.0/5
Lovely dealership and the vehicle was parked in a separate covered hand over bay rather than just an outside bay
Verified User
•
Mar 1, 2024
5.0/5
5.0/5
Easy to use and a box to add comments about the work required Whilst it took longer than envisaged, all issues were resolved.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Denis, Terry and Megan all did a great job.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Excellent experience, from start to finish from Sean our sales contact
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
From start to finish it was great service. I am still awaiting a call to re-book the car back in once the part has arrived.