Lookers Jaguar West London
4.8/5
4.8 /5
133 Verified Reviews
Concord Rd, West London, London, W3 0BF, GB
020 8992 2299
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
133 Verified Reviews
5.0/5
5.0 /5
There was a delay with the delivery of the car initially, but the Team found solutions, accommodated any inconveniences and was able to get the new car sooner than scheduled.

5.0/5
5.0 /5
Staff are excellent and I am very comfortable leaving the vehicle in their capable hands. They know their job and tend to do their best to hand over the vehicle ship shaped for trouble free use of the car till the next service.What more can a customer ask for. Thank you.

4.0/5
4.0 /5
We were met by Shaquille, who explained things very clearly, made things very easy for my wife and I, and answered everything we needed to know. The car was perfect. Many thanks.

4.0/5
4.0 /5
Anoka was brilliant, but some of the processes were very slow. It took 3 hours to collect my car

5.0/5
5.0 /5
I originally visited to view a different car but it had some a number of issues that concerned me. Luckily, I spotted another Jaguar XF that was beautifully presented that I am happy with. Sales Executive Rushan was very helpful.

5.0/5
5.0 /5
There was only one problem, the car I wanted to buy was wrongly described in the advert as being a petrol version, I had wanted to buy a petrol XJ rather than the diesel.

5.0/5
5.0 /5
The sales person we dealt with was Shaquille Nathan. My wife and I found him to be professional, courteous and very accommodating - a credit to the organisation.

5.0/5
5.0 /5
Excellent communication and service from the service centre personnel.

5.0/5
5.0 /5
Booking was tricky. I called to book early in August and I was told that someone would call me end of month. No one did. Then I tried again in September and things move quicker but as a result I could not use my car for nearly two weeks.

5.0/5
5.0 /5
My only complaint would be that on several occasions I could not get an answer to my telephone call and I had to revert to sending an email to ask for a call back on the telephone