Lookers Jaguar West London
4.0/5
4.0 /5
135 Verified Reviews
Concord Rd, Concord Road, London, W3 0BF, GB
020 8992 2299
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
135 Verified Reviews
4.0/5
4.0 /5
I purchased the car (Jaguar I-Pace LP68 WJM) from you in March, so is under a 1-year guarantee. The Jaguar Remote App indicated it need a service. I phoned to make a booking and was informed there was a Re-call Notice for the car for a gearbox fault. The car was booked in for 3 days. The paperwork I was given when collecting the car made no mention of the Re-call Notice. Phoning the Service section, they could not tell me if the work had been done or not, and they would phone back. I have heard nothing!

5.0/5
5.0 /5
I was very grateful for return of the car on the day of the tube strike

5.0/5
5.0 /5
Keten Patel was very professional and dealt with us very well.

5.0/5
5.0 /5
Good morning,I was very pleased with the service I received from the sales person Miz when I purchased the car. However I was told the car had just been serviced just one month prior to me purchasing the vehicle. However after having the car for just 2 weeks the car states the coolent level is low and I also get a message stating AEB not available due to the windscreen camera being obscured.Please can someone contact me regarding getting these two issues fixed.Thank youMichael Buskin07866 458836Mikeylegend29@hotmail.com

5.0/5
5.0 /5
Your staff were, as always, exceptionally helpful and friendly.

5.0/5
5.0 /5
Would’ve preferred a replacement vehicle as it was kept overnight

5.0/5
5.0 /5
The help we received was the decider. If not we would have purchased a Tesla.

5.0/5
5.0 /5
Your people are excellent very helpful

5.0/5
5.0 /5
I'm a long term customer and have always enjoyed good service. The booking arrangement does make adding ongoing issues to the job sheet more difficult and not be able to discuss issues until drop off.

5.0/5
5.0 /5
Salesperson Mo was excellent in his customer service throughout the purchase of our vehicle. Thank you