From start to finish, the service i was given was excellent. Dale, the salesman was fantastic, with a great balance of friendliness & professionalism. He put me at ease with regards to my first ever test drive of a car & I would highly recommend Lookers Kia Chester.

Olivia was very professional

Good clear details and seam to know there stuff.

Easy transaction. Only gripe is that the car was not washed on the outside very well prior to collection. Otherwise 5 stars. Still would recommend dealership to others.

On time efficient and good communication

Dean is a credit to your company. His manner was both friendly and professional and he explained and the steps to hand over our tiguan and relieved our new car very easy.

Made the whole drop off etc a lot easier. Uncompleted jobs on my vehicle namely faulty fuel filler cover. Thanks to the swift actions by receptionist Liv Doyle my car was booked back in and fault rectified quickly. Thank you Liv Doyle, just a shame jobs were not done on first occasion. Return journey could have been avoided.

I was very pleased to have the Service Advisor (Olivia ?) make a special effort to fit me in ,at short notice,for an MOT and a service. The car was dealt with during the course of the day and I had a text when all was ready.I collected the vehicle (DG 69 EZW )to find it was cleaned and vacuumed .Thanks to all concerned at Lookers.

our salesman gave us time to give it a good look over and answered all questions we had before we drove off

Through out my experience Dale from Chester branch went above and beyond, when ever I would call for updates all staff were more than happy to help. The most amazing customer service