The Sale's advisor James woodfinden is a credit to the Stockport dealership team. From the start to the ending of my sale. He was very informative especially with the shipping delay. He contacted me with updates, he didn't try to seller me nothing that I didn't need. He made sure I remained within my own financial budget. He was also very knowledge about the product and this put me at ease. He showed me all the colours that very available with the new design. When he told me the car colour in yellow. I was less convinced but I am so glad I looked at it with James as it is a beautiful colour and even more desirable in person. When I collected my Car I fell in love with it straight away and am very happy that James shown me that colour choice. He always has a smile on his face and is always jolly and cheerful and that speaks volumes and reflects in his customer service that he naturally delivers. Once again thank you James. Kind Regards Mrs A Morrobel

Having to book through a call centre caused confusion, much better when speaking to Lookers Stockport direct, the lady there (Emma) understood exactly what my situation was and dealt with it well.I have always had excellent service from them.

When I rang up at 12pm they said it will be another 40 mins because they were doing a mini valet . I didn't get this though. I've had it reset a couple of times . Every now and again the sat nav freezes and makes loud noises . The radio cuts out alot on the digital radio. Sometimes the seat belt alert beeps when no one / nothing is on the chair . When I turn the engine on/ off its OK goes off

The majority of my recent experience of Lookers Service was positive, the only criticism I have is around the time I was quoted that my vehicle would be ready for collection by. I was quoted it would be ready by 11.00, but the vehicle was not ready until 11.45. Had the reason for this delay been communicated to me around the time it became apparent that an 11.00 collection would not be feasible, then this would have been much more acceptable, rather than me have to make the necessary enquiries of service reception to ascertain the situation.

Very pleased with everything. from start to finish. That's why i have given 5 stars.

Friendly and helpful staff.

Can't fault it. Excellent!

Sales rep mo looked after us , very knowledgable and informative, a real help , we only decided to go elsewhere purely for the fact we would have had to wait six months for our vehicle , Nissan two months for similar vehicle , our preferred vehicle was always going to be the sportage

I now found a (VW Tiguan) car that I liked better. Thanks for the help and attention you gave me when I came to look at a KIA Sportage.