Booking was booked for wrong day but service desk sorted it out

Very organised job well done

Nice welcome, car also displayed nicely

Efficient, easy, car cleaned unexpected, priced as quoted. Very satisfied.

The Reception Area Tea/Coffee & Fridge facilities are poor compared to prior to COVID. This area substantially lets down Lookers considerably. Remember you are a high end store and should have the patisseries and drinks filled and welcoming as it looks poor and uninviting! It’s impossible that customers are told at booking that the car could be required for 2 days and not on the day. Jason, Hayley & Ella 5🌟

Harrison was super helpful & straightforward. Process was efficient. My number plate was loose - someone at Lookers thoughtfully fixed it gratis. Thank you - whoever did this prompted me to write this review (plus Harrison’s straightforward approach). Good customer service, good process.

Ali Haidari has been an excellent sales man with lots of ethicist and respect to help customers with an extra mile of services. He has been assisting me even after office hours professionally.

Great service from both Ali D an Ali H. Thank you both. Loving the car ;-)

Thankfully, everything went according to plan I would have given you 5 stars, but my complimentary car wash was not good

Efficient, good clear follow up - thank you