Great service from Symon Cook

Lovely person at Lookers Battersea, young South African chap who recently joined - good hire!

The only items that were disappointing were: 1. The car received an MOT before being passed over. On a further inspection when I got the car home I noticed that one of the wiper blade rubbers was split and as such probably should not have passed the MOT. I did not spot this at the time I picked the car up so down to me. 2. There was a cracked light casing on the rear of the car, which I sis not spot when I picked the car up. Again down to me for not undertaking an inspection at the time i picked up the car. Whilst the two items above are small items I am surprised that they were not picked up during the multi point check the car was subject to prior to hand over and a such it was in effect down to me to spot the issues. I would also like to state that the sales person Vito Natuzzi was extremely helpful during the process of purchase and provided a level of service above and beyond that which I have experienced before. Vito was brilliant.

Ali was a true gent and very helpful and went above and beyond to co-ordinate delivery of the vehicle. i have given 4 stars rather than 5 can because we always need room to improve. on the down side, on delivery of the car i was disappointed to see the vehicle has amber warning lights for low levels of Adblue and i now after only 1 week need to get this topped up .

The team was very polite and helpful. Made the purchase really easy and talked through the extra’s and after sales options without pressurising

Was Disappointed that the vehicle was not washed after the service .

Fantastic service. Start to finish. Thank you.

The vehicle online 'check-in' email sent to customers prior to arrival for the service should also allow us to log any faults we are are experiencing.

Alfie the sales executive was fantastic.

big thanks to alf