The tram on site were covering for a colleague who had a last minute family crisis to manage. The hand over was therefore done by a Finance person - could have been a better experience.
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
The presentation of the vehicle and the extremely comprehensive explanation provided by Ian Newall of its functionality, features and controls, with helpfully pre-set driver choices.
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
After another disappointing start to the experience and frustration with the car, Mark Perkins finally showed the levels of customer service expected with a 'prestige' car company. In fact, Mark did everything possible to alleviate any further concerns or frustrations and was a joy to deal with. Thank you, Mark!
Verified User
•
Dec 28, 2023
5.0/5
5.0/5
Detailed handover given by Ian. He knew we had had a defender before so informed us of the updates and differences to our previous vehicle. Helped set up our phones.
Verified User
•
Dec 28, 2023
5.0/5
5.0/5
Excellent service received
Verified User
•
Dec 28, 2023
5.0/5
5.0/5
Our sales representative, Ian Newell was very informative both at the initial reservation, throughout the ordering period (of 13 months) and at handover and everyone else we encountered int he dealership were also helpful and pleasant. Pleased that its a dog friendly environment!
Verified User
•
Dec 27, 2023
5.0/5
5.0/5
easy and helpful very efficient and helpful
Verified User
•
Dec 27, 2023
5.0/5
5.0/5
Easy to check in and quicker Very helpful staff
Verified User
•
Dec 26, 2023
5.0/5
5.0/5
Thank you to all at Landrover especially Rob Haigue who was a great help. He kept me up to date all the way through from purchase to delivery, always responding in good time to any of my queries. He also went out of his way to help me attach a roof box with another member of the team at the showroom. The hand over was seemless and I love the car. Just waiting for some accessories that haven’t arrived yet …Thanks again Scott Harrison
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The tram on site were covering for a colleague who had a last minute family crisis to manage. The hand over was therefore done by a Finance person - could have been a better experience.
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
The presentation of the vehicle and the extremely comprehensive explanation provided by Ian Newall of its functionality, features and controls, with helpfully pre-set driver choices.
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
After another disappointing start to the experience and frustration with the car, Mark Perkins finally showed the levels of customer service expected with a 'prestige' car company. In fact, Mark did everything possible to alleviate any further concerns or frustrations and was a joy to deal with. Thank you, Mark!
Verified User
•
Dec 28, 2023
5.0/5
5.0/5
Detailed handover given by Ian. He knew we had had a defender before so informed us of the updates and differences to our previous vehicle. Helped set up our phones.
Verified User
•
Dec 28, 2023
5.0/5
5.0/5
Excellent service received
Verified User
•
Dec 28, 2023
5.0/5
5.0/5
Our sales representative, Ian Newell was very informative both at the initial reservation, throughout the ordering period (of 13 months) and at handover and everyone else we encountered int he dealership were also helpful and pleasant. Pleased that its a dog friendly environment!
Verified User
•
Dec 27, 2023
5.0/5
5.0/5
easy and helpful very efficient and helpful
Verified User
•
Dec 27, 2023
5.0/5
5.0/5
Easy to check in and quicker Very helpful staff
Verified User
•
Dec 26, 2023
5.0/5
5.0/5
Thank you to all at Landrover especially Rob Haigue who was a great help. He kept me up to date all the way through from purchase to delivery, always responding in good time to any of my queries. He also went out of his way to help me attach a roof box with another member of the team at the showroom. The hand over was seemless and I love the car. Just waiting for some accessories that haven’t arrived yet …Thanks again Scott Harrison