A little confusing. The remote operator put me through to Buckingham not Bishops Stortford.Excellent experience
Verified User
•
Mar 17, 2024
5.0/5
5.0/5
The staff were excellent but the speed of the parts delivery was far too slow from the head office
Verified User
•
Mar 15, 2024
5.0/5
5.0/5
Ian Newell was faultless and explained everything on the new car thoroughly
Verified User
•
Mar 12, 2024
4.0/5
4.0/5
The system was very efficient and made the checking in process very easy.The courtesy car that i had booked in advance became unavailable on the day before my service appointment. This was particularly annoying since I had suffered a six weeks wait for my service appointment specifically to suit the availability of a loan car. Luckily my car repair was able to be carried out in a day while i hung about waiting !If Lookers could not provide the courtesy car that was booked they could/should have considered hiring a car for me rather than offering an alternative appointment or or a while-you-wait service. (ironically there are cars standing all over the place at Lookers)
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
fast efficient friendly helpful staff
Verified User
•
Mar 5, 2024
5.0/5
5.0/5
Ian Newell was a pleasure to deal with when buying our new Velar.
Verified User
•
Mar 4, 2024
4.0/5
4.0/5
Good personal service
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Quick and easy, not a lot else to say really?Good efficient service, helpful and friendly staff
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Sara in service .. 1st class
Verified User
•
Feb 27, 2024
5.0/5
5.0/5
We received excellent customer service from Ian Newell and Kingsley.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
A little confusing. The remote operator put me through to Buckingham not Bishops Stortford.Excellent experience
Verified User
•
Mar 17, 2024
5.0/5
5.0/5
The staff were excellent but the speed of the parts delivery was far too slow from the head office
Verified User
•
Mar 15, 2024
5.0/5
5.0/5
Ian Newell was faultless and explained everything on the new car thoroughly
Verified User
•
Mar 12, 2024
4.0/5
4.0/5
The system was very efficient and made the checking in process very easy.The courtesy car that i had booked in advance became unavailable on the day before my service appointment. This was particularly annoying since I had suffered a six weeks wait for my service appointment specifically to suit the availability of a loan car. Luckily my car repair was able to be carried out in a day while i hung about waiting !If Lookers could not provide the courtesy car that was booked they could/should have considered hiring a car for me rather than offering an alternative appointment or or a while-you-wait service. (ironically there are cars standing all over the place at Lookers)
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
fast efficient friendly helpful staff
Verified User
•
Mar 5, 2024
5.0/5
5.0/5
Ian Newell was a pleasure to deal with when buying our new Velar.
Verified User
•
Mar 4, 2024
4.0/5
4.0/5
Good personal service
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Quick and easy, not a lot else to say really?Good efficient service, helpful and friendly staff
Verified User
•
Mar 4, 2024
5.0/5
5.0/5
Sara in service .. 1st class
Verified User
•
Feb 27, 2024
5.0/5
5.0/5
We received excellent customer service from Ian Newell and Kingsley.